FAQs

All orders placed Monday to Friday (excluding public holidays) are usually packed and dispatched within 24 hours. We ship all Australian deliveries via the Australia Post Express Post service. This should ensure next day delivery for metropolitan areas. Australia wide deliveries should be received within 1-3 business days of dispatch.

Yes, we are able to ship to residential, business and PO BOX addresses within Australia. Please note that we cannot ship to a PO BOX for international orders.

Please contact us right away if you feel that an item has been sent incorrectly or if it is faulty. We will get back to you ASAP to resolve the issue.

Our orders are sent out in our signature padded bags for extra protection. Inside you’ll find a holographic zip bag to keep your tools in.

Each pad is made from high grade silicone with a strong plastic handle.